Inbox and support tickets

The ePortal inbox contains support threads between you and Kaharagian State offices.

The inbox shows the subject, category, ticket reference, reply state, and thread status. You can search messages, filter by category, and show items awaiting your attention. Open a thread to read the conversation and reply where the thread permits it.

Start a message

Choose New Message in the inbox, or open Open a Ticket. Select a category, give the matter a clear subject, and explain what you need. If the matter concerns an application or record, include its reference.

Replies appear in the same thread. The service does not promise a one-business-day or other fixed response time.

Use the dedicated service form for a new application, petition, registration, or certified-copy order. Use a ticket for a question, correction, technical problem, or follow-up that does not have its own form.